ManagerPlus
  • Sandy, UT, USA
  • Hourly
  • Full Time

Yes


Provide professional inbound and outbound telephone calls to schedule training sessions for the Training and Support Services Divisions. Assist as a point of contact between training and other departments.

 

Duties

  • Email customers according to product purchased with welcome details.
  • Confirm details between CRM & ManagerPlus Training Database.
  • Create new training Work Orders as applicable.
  • Accurately assign work to the appropriate trainer.
  • Call customers to schedule customer training hours for trainers.
  • Accurately enter data to create and email GoToMeeting sessions.
  • Help create/modify documents within the training department as requested.
  • Assist and manage additional projects as assigned.
  • Adhere to all Company Policies and Procedures. 

 

Skills/qualifications:

  • Customer Service or Administrative Work History
  • Microsoft Abilities: Outlook, Word, Excel
  • Professional
  • Good Verbal Communication
  • CRM Experience
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